Riverty Business Blog
Our experts share experiences, industry knowledge and market trends with you in our Riverty blog.
How successful beauty brands win with seamless purchase experiences —from checkout to after-sales
The most successful beauty brands don’t consider checkout and after-sales as separate elements of the customer journey. They consider it to be one connected and seamless experience. And it’s that shift in thinking that separates brands with strong repeat purchase rates from those that continually have to reacquire customers they’ve already won.
Refund transparency: The most underestimated driver for fashion customer loyalty
In fashion retail, refunds are a fact of life. So, what if your brand could transform its refund process from a necessary hassle into a driver for fashion customer loyalty? The answer is refund transparency.
How Haibu Simplified B2B Purchasing with Riverty’s Monthly Invoice
Professional buyers order often, in varying amounts, at whatever hour the working day allows. For the merchants who supply them, every one of those orders traditionally comes with a payment moment attached. Haibu, a supplier to professional hairdressers and salons, saw how much friction that added up to – and worked with Riverty to remove it. With Riverty’s Monthly Invoice, Haibu’s customers now consolidate all their purchases into a single invoice at the end of the month.
The €300 Problem: Why Home & Garden Merchants Are Losing Sales They’ve Already Won
The customer found the garden sofa. They spent 20 minutes on the product page. They opened the size guide, checked the reviews, shortlisted the colour. Then they closed the tab. Not because they didn’t want it, but because €890 due immediately felt like too much of a decision to make in one click.
