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EV charging fraud prevention: expert insights from Plugsurfing and CRIF
Fraud in EV charging is growing in step with the market itself. As charging sessions and revenues climb, so do the risks of manipulation, non-payment, and identity theft. Charge point operators (CPOs) are already seeing the impact – and the cost of each case goes beyond the immediate financial loss. It multiplies through operational overheads, reputational damage, and customer churn.
Who owns your customers after checkout? (Hint: It might not be you)
Your checkout runs smoothly. Orders confirm, payments clear, customers are happy — until they’re not. Because right after the sale, you quietly hand over your customer experience to third parties. Here’s how that hidden moment shapes loyalty, trust, and the real ownership of your customer relationships.
Quantum encryption in finance: Building trust that can’t be broken
The digital trust that underpins our financial system is about to face its greatest challenge yet. By 2040, quantum computing will render today’s encryption methods obsolete, pushing financial institutions to adopt quantum-safe cryptographic protocols. For forward-thinking organizations, quantum encryption represents not just a defensive necessity, but a transformative opportunity to build unbreakable trust that empowers customers through human-centric security design that keeps you in flow while providing ultimate peace of mind.