Riverty Business Blog
Our experts share experiences, industry knowledge and market trends with you in our Riverty blog.
EV charging fraud prevention: expert insights from Plugsurfing and CRIF
Fraud in EV charging is growing in step with the market itself. As charging sessions and revenues climb, so do the risks of manipulation, non-payment, and identity theft. Charge point operators (CPOs) are already seeing the impact – and the cost of each case goes beyond the immediate financial loss. It multiplies through operational overheads, reputational damage, and customer churn.
Who owns your customers after checkout? (Hint: It might not be you)
Your checkout runs smoothly. Orders confirm, payments clear, customers are happy — until they’re not. Because right after the sale, you quietly hand over your customer experience to third parties. Here’s how that hidden moment shapes loyalty, trust, and the real ownership of your customer relationships.
The hidden EV Charging operational costs undermining profitability
Equipment costs are just the beginning for Charging Point Operators (CPOs). While DC fast chargers cost on average $50,000 and installation often exceeds equipment prices, the real EV charging operational costs are harder to spot: demand charges that dwarf electricity costs, unexpected repairs ($500–$2,000 per incident), and operational inefficiencies that drain resources. Hidden costs are embedded throughout EV charging operations—and the operators who identify them early gain a significant advantage.
Macroeconomic Trends 2025: Strategies and Insights for Future-Proof Credit Management
Macroeconomic trends in 2025 are directly shaping the way credit management operates—and they’re gaining strategic importance in financial planning. With financial markets becoming increasingly interconnected and uncertainty on the rise, macro factors such as inflation, interest rate policy, and evolving regulations are critical drivers for strategic decision-making.