Riverty
Back in Flow
Have you received a message from us? Your reference number gives you access to the self-service portal. Find your solution here.
We are your compass
Sometimes the world is confusing. Life can take unexpected turns. This also applies to personal finances. We help you keep an overview and show you the paths you can take.
Have you received a message from us?
We come into play when you have used a service from a company and the bill is still outstanding. If this company instructs us, we as a financial expert will contact you. Our goal is to understand the reasons for the payment default and to work with you to find a solution. Only if we understand what is bothering you, can we help you. Approach us - get in touch directly!
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Understand what it is all about!
Even though we always summarise the most important information in our messages to you, there still may be open questions from your side. In our self-service portal you can check the current status and the amount of the claim at any time. In your personal area you can send us messages and upload documents. There is a solution for everything!
Pay the easy way!
Advantages of online payment via our self-service portal: Select your preferred payment method. Immediately after sending the payment, the information will be recorded in our system. Don't delay - don't miss a deadline!
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Find an individual solution!
Every situation is unique and needs an individual approach. Find out about your options in our self-service portal and choose the one that suits you best. This could be, for example, an instalment payment that suits your financial situation. One thing is important: reaching your goal must be realistic and feasible for you. Take your first step now!
Don't wait!
Trust is not just a promise
Together we stand for serious and fair receivables management.
Federal Association of German Collection Agencies
As a leading company in European receivables management, we shape the industry - and also live up to this role in the German association with other debt collection companies.
Federation of European National Collection Associations
The European debt collection association FENCA takes care of the exchange between the EU, companies and consumers. We also contribute there.
Dutch association of certified debt collection companies (NVI)
We are a member of the NVI. This membership stands for "Socially Responsible Debt Collection. As a member of the NVI, we adhere to the NVI Code of Conduct.
Debt Collection Hallmark
As a member of the NVI, we are also holders of the Incasso Keurmerk (last certificate January 2020). The Debt Collection Hallmark gives confidence and assurance that debt collection activities are carried out correctly and carefully.
Have you received a message from us?
Your reference number gives you access to the self-service portal. Find your solution here.
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Sven Schneider
Business Unit Lead
Financial Guide
Objection to the default summons – what does that mean?
In case you receive a default summons, you have 3 possibilities: you pay, you don’t react, or you lodge an objection. If the default summons is justified, it would be easiest to pay everything directly. Some don't react at all – probably because, at the time, they do not see any other solution. Or they might simply lack the financial resources. However, if the default summons is not justified and this can be proven, an objection can be filed against the default summons.
The default summons or payment order
A default summons often triggers insecurity, fear or even shame on the recipient's side. If you have received a default summons, it is best to contact the claimant, the authorised debt collection agency or the authorised lawyer directly. Even if you think the claim is not justified, you need to act quickly to resolve the matter. "Sitting it out" or ignoring it will not help you in this situation. Here you can find out what a default summons means and what you need to pay attention to if you have received one.
What does a debt collection procedure cost?
Various costs may arise in the course of debt collection proceedings. First of all, there are the actual collection costs. These are the costs incurred for the activities of the collection agency. In addition, there are also so-called third-party costs. These are costs that have to be paid to other parties involved in connection with the collection procedure. These include, for example, the costs of address investigations or chargebacks, for a bailiff or a court.
Find the right solution for yourself together with us!
Have you received a message from us? Your reference number gives you access to the self-service portal. Find your solution here.
To the german portal coming soon for netherlands
FAQ - frequently asked questions
Gain an overview of the options that Riverty Back in Flow offers you. Here you will find answers to your questions.
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Didn't find the answer?
Do you have any further questions? Use our detailed contact form. This is the quickest way to forward your request to our experts.
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