CCD2 is sorted. Now ask the harder questions
A new regulation has landed in Germany. For most BNPL providers, it means new compliance steps, additional verification, and changes to the checkout experience. For merchants using Riverty’s 14-day invoice, the situation is currently simpler – this product is temporarily exempt from these requirements, so the checkout experience stays as it is; no additional friction, no new steps for your customers. For merchants in Germany, it’s a concrete advantage at a moment when competitors are adding steps.
A simpler checkout is the door-opener. CCD2 has put every merchant’s BNPL setup under a microscope. And once you’re looking, there’s a more important question to ask – one your current provider perhaps would rather you didn’t.
Compliance is a floor, not a ceiling
Meeting regulatory requirements means your checkout is legal – it doesn’t tell you whether your BNPL provider is actually working for your business, or quietly working against it.
The customer found the garden sofa. They spent 20 minutes on the product page. They opened the size guide, checked the reviews, shortlisted the colour. Then they closed the tab.
The minimum expectation is exactly that: minimum
A BNPL partner that keeps your checkout compliant is doing what you’re paying them for. The harder question is whether your provider’s business model is aligned with yours, or structured around competing with it.
A partner whose only business is serving merchants – not building a consumer marketplace, not monetising purchase data, nor redirecting customers to a competing destination – looks different, and over time, it compounds differently.
Compliance sorts the floor. Now you know what to build on it.
Frequently Asked Questions
CCD2 – the Consumer Credit Directive 2 – is a European regulation introducing new compliance requirements for BNPL providers across EU markets including Germany. It covers updated payment flows, Strong Customer Authentication, revised consumer credit disclosures, advertising restrictions, late payment cost caps, and mandatory age verification. The regulation is already in effect, with requirements being phased in across markets.
For fashion merchants, CCD2 creates a divergence at checkout. Providers who aren’t exempt from the new requirements are adding verification steps – introducing friction at a point where conversion is already fragile. Beyond the compliance question, CCD2 creates a natural moment to ask whether your BNPL provider’s business model is genuinely working for you; or quietly working against you.
Compliance is the minimum expectation, not the measure of a good partner. The questions worth asking go beyond the regulation: Does your provider redirect your customers to their own marketplace or shopping destination after checkout? Who owns the data generated at your checkout, and what is it being used for? And when something goes wrong – a return, a dispute, a payment query – does your provider handle it cleanly, or does the complexity come back to your team? CCD2 has created the moment to ask; these are the questions worth asking in it.
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