Insights
Read about Riverty's journey and how we aim to be the most human centric fintech.
Why Loyalty Is Built On Clarity During And After Checkout
In beauty ecommerce, the relationship between a brand and its customer doesn’t end at checkout. It’s tested there – and then again in everything that follows. Whether a customer returns for their next skincare order or quietly switches to a competitor often has less to do with the product itself than with how confident they felt throughout the payment journey. Clarity – at checkout and beyond – is what builds that confidence. And in a category where repurchase behaviour drives the majority of revenue, it’s one of the most underused loyalty levers available to merchants.
Returns in Fashion: The Hidden Operational Challenge
Returns are a structural reality in fashion ecommerce. High return rates aren’t exceptions – they’re built into the business model. Customers order multiple sizes, try items at home, and send back what doesn’t work. For fashion brands, the question isn’t whether returns will happen, but how well the business can handle them when they do.
Early Engagement in Debt Collection: 5 Reasons Why Acting Early Reduces Risk
Early engagement in debt collection is an approach that makes risks visible before they fully unfold. In many industries, the importance of early engagement is increasing as economic conditions change more quickly. and customers often need to react to financial strain at short notice. When companies intervene too late, unnecessary costs, delays, and escalations occur. When organizations intervene early, many challenges can often be mitigated before they develop into longer-term risk. This is precisely where early engagement in debt collection provides orientation before uncertainty turns into real problems.
flaconis' path to a smooth payment experience
As Germany's leading online retailer of drugstore and beauty products, flaconi wants to offer its more than 4.5 million active customers the most seamless and flexible shopping experience possible. Just in time for the 2024 peak season with Black Friday and Christmas, flaconi was looking for a payment solution that not only works easily, but also remains stable under maximum load. The answer: a collaboration with Riverty.